FCC commissioned Reassigned Telephone Number Database
IMS is now actively testing the reassigned telephone number database
The FCC completed the specifications for the Reassigned Number Database (RND) and its operation. It will identify telephone numbers that have been discontinued and/or reassigned with the intention of preventing TCPA violations and reducing unproductive calls to telephone numbers that have been reassigned to different indivuduals. It is scheduled to be available 11/1/2021 and will be administered and operated by SomosGov (also the NANPA and PA administrator). Testing of the database and its operation has begun on 7/1/2021, IMS is registered as a Callers Agent and is participating in the test. Testing is free of charge to callers and we are now submitting calling lists on behalf of client companies. The RND test system is using live data and if you would like a peek at how your telephone numbers stand up to the RND database, register with us and we will submit test data on your behalf - again free of charge.
If you would like to participate in the test; download, sign and send us the CallerAgent registration and mutual NDA package which provides us with permission to register you as a participant in the test and upload data on your behalf. When the database is in full production the registration will provide the caller with “Safe Harbor” as described below. Completing the registration does not commit you to participate in the test or to use IMS as your agent when the reassigned telephone number database becomes available for production. Email the registration packet to Solutions@ims-dm.com
Once the registration process is complete you will receive an email asking for your test telephone data to be sent via our SmartClean Link.
To participate in the test with no obligation and no fee, please send us the following:
Once the file has been uploaded, we will submit it for processing and return the data to you usually within 2 hours, but no later than 24 hours during the test period. The returned file will contain:
Return Code Description
Note: Query Validation criteria:
-Telephone Number - 10 or 11 (+1) numeric digits (e.g. 2036532762 or 12036532762)
- Area Code (NPA) 200 or greater
- Central Office Exchange (NXX) 200 or greater
-Date - Valid Date Format
- Submit date or earlier (no future dates)
Don't miss this opportunity to get a free look at the quality of your telephone numbers.
RND production pricing which is to begin on 11/1/2021 has not yet been determined by SomosGov, but it is expected to be approximately $.01 per query or $10/1000 queries for low volume users. Callers contracting directly with SomosGov (not using IMS) will be required to pay up-front by purchasing of a fixed number of credits per period, the larger the number of queries, the lower the price-per-query. Queries will be deducted from the credit balance with unused credits forfeited at the end of the period.
IMS Clients will not be required to make an up-front purchase of credits and will be charged a pay-as-you-go fee by credit card when uploading data. The actual fee has not yet been determined and will be based RND pricing.
For additional information, send us an email at Solutions@ims-dm.com and/or call us at 203-653-2762.
GENERAL PROCESSING OVERVIEW
The information provided on this page in not intended to be a legal interpretation of the rules surrounding the development of the database. It is intended as an overview only. We recommend all callers and providers seek legal counsel to review TCPA related rules and regulations.
The FCC completed the specifications for the Reassigned Number Database and its operation. It will identify telephone numbers that have been discontinued and/or reassigned, preventing TCPA violations and reducing unproductive calls. It is scheduled to be available 11/1/2021 and will be administered and operated by SomosGov (also the NANPA and PA administrator). Testing of the database and its operation has begun on 7/1/2021 and IMS is registered to participate in the test.
The FCC Report and Order is available on our website and the following is an overview of the operation and testing of the system for providers and callers.
Providers – Telephone number providers (telephone companies) will be required to submit a list of All permanently disconnected wireless, wireline and Voip telephone numbers by the 15th of each month. The numbers will be added to the database and are expected to be available for query on the 17th. It is estimated that 25 million telephone numbers are disconnected each year.
Callers – Telephone number and date of last successful contact will be uploaded to SomosGov who will query the database and return a NO - the number has not been discontinued since the last contact, Yes - The number has been disconnected since the last contact or No Data - no disconnect data has been received since the start of data collection. There will be a 45-day grace calling period from the date the number is disconnected and considering the update is accomplished once-a-month, the safe grace period may be as little as 15 days. The FCC will offer a safe harbor to good-faith users of the database, protecting them from TCPA liability due to a database error.
Safe Harbor Overview
Return Code Safe Harbor Status
No Safe Harbor - The number has been permanently disconnected after the date provided and may not be called.
Safe Harbor may apply – The number queried has not been permanently disconnected after the date provided and may be called.
No Safe Harbor – The date provided is prior to the start of data collection and/or there is insufficient information available to determine disconnect status.
IMS is registered as an agent and will be uploading data on behalf of callers. The number and date will be processed in batch mode and may be uploaded several ways: a GUI website with a maximum of 50 entries; using the website’s upload function; use of a Secure FTP site with a maximum of 250,000 telephone numbers per file; or using a API with a maximum of 1000 numbers. All data will be in an .xlsx or .csv format with telephone number, date of last successful contact and caller company ID in columns 1,2 and 3 respectively. Space will also be provided for the email address to be notified when processing is complete. The returned code will be placed in the date field and rows with invalid telephone numbers and/or dates will be removed from the returned file (a note containing the invalid data will be placed at the end of the file).
Pricing has not been established at this time, but it is expected to be capped at $.01 per telephone number query ($10/1000 queries). Payment will be required up-front with the caller purchasing a fixed number of credits. Queries will be deducted from the credit balance and at the end of the period, unused credits will be forfeited
Updates will be provided as progress is made.